The Test Evidence Suite turns every user into an expert bug reporter through its painless interaction tracking technology.
Engender trust in your software reliability testing and reporting processes by providing an automatically captured, full, audit trail of user interaction.
Just like a software black box: the Test Recorder captures every mouse click, every key stroke and every screen for later forensic analysis.
Use the Test Reviewer to click through, step by step, to the exact point where the bug occurred.
Whether you're a tester, developer or end user, reporting bugs is just a pain. The odd screen shot doesn't cut it, videos of user interaction are way too awkward and far too big to e-mail around. The Test Evidence Suite captures user interaction into a single recorded archive file that can be sent to developers for review and action.
In formal software testing there are two outcomes, a test passes or fails.
If a test fails then the recorded archive can be reviewed by a developer to quickly and accurately analyze the bug.
If a test passes then the recorded archive becomes evidence that the test was executed and passed.
Users are not testers. In software user acceptance testing bugs happen when they are least expected. How great would it be to have your UAT continuously monitored? When a bug happens all the user interaction leading up to that point is already in the recorded archive.
Users are not testers. In software user acceptance testing bugs happen when they are least expected. How great would it be to have your UAT continuously monitored?
By equiping your users with Test Evidence this is what happens. When a bug occurs all the user interaction leading up to that point is already in the recorded archive.
Our customers report a minimum 50% reduction in the time taken to report UAT bugs using TestEvidence.
Test Evidence is in use by organisations within regulated industries as part of their TQM processes to evidence their Verification and Validation (V&V) processes and procedures.
Medical research, pharmaceutical software development, engineering and insurance reserving companies use Test Evidence to provide the recorded evidence of their products’ Operational Qualification (OQ).
The Test Evidence tools lend themselves equally to Independent Verification and Validation (IV&V) as to internal V&V.
While Test Evidence creates a recording archive that may be reviewed from within the Test Evidence suite it can also produce a PDF export of the recording. Our customers archive these PDF documents as formal proof of the execution of their OQ processes.
We are supporting Clinical Research Organisations that are subject to HIPAA and who are more directly controlled by the FDA's 21 CFR Part 11 in the U.S. and, peripherally, Annex 11 in the EU. In addition we support National Institute of Allergy and Infectious Diseases (NIAID) funded Clinical Trial Testing companies when they need to qualify their systems and validate their use for regulatory agencies inspection.
Such organisations' processes need validating with documented evidence of proper operation and we supply tools that provide a more complete test evidence record while eliminating most of the manual work.
For example: Acceptance testing is performed by following test scripts. We make review and auditing of systems behaviour easier by automatically capturing user interaction and allowing annotation of the captured screen images during the test execution.
There's a tension between developers and testers, especially in UAT, that is only exacerbated by distance. Developers want to know as much detail as possible about the circumstances around a bug showing up; UAT users just want to make sure the product does what it's supposed to.
Test Evidence allows both parties to get what they want. The testers simply use it as a software black box: sitting silently in the background recording all activity.
When something goes wrong Test Evidence packs up the past few minutes worth of user interaction into a single file that can be sent to the developers for review.
No more endless e-mail chains asking for clarification, just attach the recording file to your issue tracker.
Need a specialized document output format or tool behaviour? Talk to us. We're keen that Test Evidence becomes the defacto tool for evidencing compliance and Quality Assurance. Therefore we are happy to look at incorporating standards into the product.